Elevate your Career in Luxury Retail!

Welcome to the Luxury Retail Club.

 

We offer online courses, guides, and coaching programs built on decades of hands-on luxury retail expertise. We focus on the critical skills often overlooked in traditional corporate training – the practical "how-to" that makes the difference between good and exceptional performance.

For Retail Professionals:
Transform your career with courses that work in real-world situations. We teach you exactly what corporate training often misses: How do you actually develop a million-dollar client portfolio? What's the step-by-step process for preparing a flawless executive visit? How do you build and maintain a high-performing luxury retail team?

For Companies and Executives:
Elevate your teams' skills with our specialized consulting and coaching services:
- Customized team training programs
- Management coaching and development
- Client experience enhancement strategies

 Where Would You Like To Start?

Retail Professionals

You are a Retail Associate or Manager and want to learn the retail skills to increase your sales and elevate your career.

GET STARTED

Retail Companies

You are a Retail Executive or Business Partner and want to boost your Teams' performance with coaching programs.

GET STARTED
FOR RETAIL PROFESSIONALS

Our Library of Online Courses

Elevate your retail game with courses and strategies that actually work in the real world of luxury retail.

Mastering Client Relations

For Retail Professionals

Learn how to develop a million-dollar client portfolio.

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Create your Social Media Strategy

For Retail Professionals

Learn how to create engaging and sales generating social media strategies.

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More Courses...

 For Retail Professionals

Learn about the Art of Hosting, Mastering Store Management, Preparing for an Executive Store Visit, and many more courses.

LEARN MORE

FOR RETAIL COMPANIES

Our Coaching and Consulting Services

 We empower your retail teams with proven strategies to:
- Transform casual shoppers into million-dollar clients
- Build and maintain VIP relationships
- Create memorable experiences

With years of experience in Client Relations, we provide the expert coaching your teams need to elevate client engagement from good to exceptional.

START HERE
NICE TO MEET YOU

I'm Elizabeth Franklin

"Reviving the Art of Luxury Retail".

With over 20 years at the helm of iconic luxury houses including Tiffany & Co., Burberry, Balmain, and Louis Vuitton, I've witnessed firsthand how traditional retail expertise has eroded in recent years. The constant turnover of management has created a critical gap in knowledge transfer, leaving many talented retail professionals without the guidance they deserve.

My mission is clear: to preserve and share the authentic art of luxury retail that I've cultivated over two decades. I'm committed to teaching the real-world skills that transform good retail professionals into exceptional ones.

READ MY STORY

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Our Luxury Retail Blog

Discover the insights and the trends of the luxury retail world, to elevate your knowledge and expertise.

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